Message a Specialist

UNLIMITED

Expert advice at your fingertips

Our members expect the utmost value from their coverage when utilizing healthcare benefits. However, navigating the complexities of the healthcare system, medical conditions, and medical treatments can be daunting, even for seasoned human resources associates. Message a specialist's tool can alleviate concerns and provide expert guidance. By offering timely and reliable advice, our service ensures that employees can make informed decisions about their healthcare needs.

How Message A Specialists Works

Log into the member portal online, download the health app, or call 866-223-8831, available 24/7/365. Select the type of specialist you want to contact in the member portal. Describe your condition, upload pictures, or ask your question.

Our experts will answer all health-related questions. We guarantee you will receive a response within 24 hours and are proud to have an average response time of 2-4 hours for inquiries.

Have additional follow-up questions? Connect with our dedicated Care Coordination team 24/7/365 for additional information.

Nearly two-thirds or 66% of adults forget to ask questions during their doctors’ appointments
31% of American‘s admitted they do not fully understand their employee benefits
Study‘s show that roughly 70% of Americans consult the internet for medical advice